What Is Cloud IVR? The cloud-hosted IVR service allows businesses to access automated telephony systems without purchasing any additional hardware or software. Thanks to IVR solutions, the productivity of call centre agents and customer service has improved abundantly. The IVR system now provides customers with prerecorded voice messages and routes calls to the most appropriate […]

Design thinking methods are used by businesses to create branding elements such as logos and advertisements. It helps businesses identify, understand, and address problems that plague their organizations and clients. Design thinking strategy can help salespeople to understand customer retention better. It is useful in most business situations to determine who will use the business […]

Why We Need Life-Skills The ability to adapt to a constantly changing environment is essential to cope with the challenges of everyday life. In the past five years, global economies have changed dramatically, along with the transformation of technology. These changes are affecting education, the workplace, and our home lives. Modern students require new life […]